Feedback on our residential care visiting service

We recently attended a residential care facility for the first time, and they took the trouble to send through the following feedback on our service:

  • “My uncle doesn’t like people touching his face due to past traumas and intellectual disability.”
  • “Not only were AIO able to get the assessments done but he’s now going to get a new pair of glasses which will help him with his colouring.”
  • “Happy with the service they provided and my uncle spoke positively about them too.”
  • “Impressive communication by Adelaide Independent Optometrist gave us by ringing after seeing mum and making sure we were informed before buying anything.”
  • “Mum also spoke very highly about Bob and likes anyone who can make a good joke.”
  • “With mums dementia I was shocked to hear that they were able to get a review done.”
  • “Mum didn’t need anything extra, but it was so reassuring to have that assessed.”
  • “Convenient, professional and hassle free.”
  • “Very good communication from Konrad who tested my mother and organised her new glasses.”
  • “Mum had some issues with her glasses after the visit and Bob came back weeks after to make sure everything was right. Fantastic service!”
  • “It was interesting to watch the optometrist do his work. He’s obviously got a lot of knowledge and experience. I googled him after and wow! How amazing that my dad was able to be seen by leading optometrist worldwide!”

Thank you so much for your feedback!

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